Evide Privacy Policy

Last Updated: 17 June 2026

1. Who We Are

Evide Impact Ltd (“Evide”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. If you have any questions about this Privacy Policy or how we process your personal data, please contact us at info@evide.org.

2. Information We Collect

When you contact us through our website, request a demonstration, enquire about our services, or communicate with us directly, we may collect:

  • Name
  • Email address
  • Telephone number (where provided)
  • Organisation or company name
  • Any information you choose to include in your enquiry

We may also collect limited technical information relating to website usage, including:

  • IP address
  • Browser type and device information
  • Website usage statistics
  • Cookie and analytics information

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and requests
  • Arrange demonstrations of the Evide platform
  • Provide information about our products and services
  • Prepare quotations and proposals
  • Manage customer and prospective customer relationships
  • Improve our website and services
  • Maintain website security
  • Comply with legal and regulatory obligations

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

Legitimate Interests

To respond to enquiries, communicate with prospective customers, provide information about our services, and develop business relationships.

Contractual Necessity

Where processing is necessary to take steps before entering into a contract or to fulfil a contractual relationship.

Legal Obligations

Where we are required to process information to comply with applicable laws, regulations, tax requirements, or legal requests.

5. Marketing Communications

We may contact you in response to an enquiry you have submitted through our website. We will only send marketing communications where permitted by law or where you have requested information about our services.

You may opt out of marketing communications at any time by contacting us.

6. Data Sharing

We do not sell personal information.

We may share information with trusted service providers who support our business operations, including:

  • Website hosting providers
  • Cloud infrastructure providers
  • Email and communication providers
  • Analytics and monitoring providers
  • Professional advisers where required

All third-party providers are required to protect personal data and comply with applicable data protection legislation.

7. International Transfers

Where personal data is transferred outside the United Kingdom or European Economic Area (EEA), appropriate safeguards will be implemented in accordance with applicable data protection laws.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure hosting infrastructure
  • Access controls
  • Security monitoring and logging
  • Encryption where appropriate
  • Regular software updates and maintenance
  • Restricted administrative access

9. Data Retention

We retain enquiry and customer information only for as long as necessary to:

  • Respond to enquiries
  • Maintain business records
  • Manage customer relationships
  • Meet legal, accounting, tax, and regulatory obligations

When information is no longer required, it will be securely deleted or anonymised.

10. Your Rights

Under UK data protection legislation, you may have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of personal data
  • Restrict processing
  • Object to processing
  • Request data portability where applicable
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at info@evide.org.

11. The Evide Platform

Client organisations using the Evide platform act as independent data controllers for the personal data they collect and manage through the platform.

Evide acts as a data processor and processes such information only on the documented instructions of the relevant client organisation.

Individuals whose information is held within an organisation’s Evide system should contact that organisation directly regarding privacy requests or data protection enquiries.

12. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website usage, and maintain security.

You can manage cookie preferences through your browser settings.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be published on this page and will take effect from the date shown above.